Reviews
We value your opinion
Reviews
from our guests
We can't wait to find out ...
... how you enjoyed your stay.
And we’d love to see it in black and white. No matter where, the main thing is that you speak your mind, so that we know whether we are on the right track. A big thank you in advance! Your feedback won’t just disappear into the endless vacuum of the internet but will instead be used by us to keep improving our service. As partners of Customer Alliance, the ratings portals offer you the highest level of data protection and offer us transparency about our own performance.
Page
of
4.8
/5
total
Richard Krause
,
21. October 2024
Location
Cleanliness
Ambiance
Service
Reception
Room
...in the wellness area - our RELAX area
Review:
This was a no-reservation walk in. The reception team let me know about all resort facilities, without a long sing and dance. I was so impressed with even receiving free flip flops for the wellness area. Only item of improvement (my choice) pillows lacked support my neck. Very minor issue.
Answer:
Dear guest, thank you for this great feedback. We are happy that you enjoyed your stay with us a lot. It wold be a pleasure to us to welcome you soon again at the Seepark Wörthersee Resort. Kind regards from Klagenfurt, Raphaela Außerhofer
This was a no-reservation walk in. The reception team let me know about all resort facilities, without a long sing and dance. I was so impressed with even receiving free flip flops for the wellness area. Only item of improvement (my choice) pillows lacked support my neck. Very minor issue.
Answer:
Dear guest, thank you for this great feedback. We are happy that you enjoyed your stay with us a lot. It wold be a pleasure to us to welcome you soon again at the Seepark Wörthersee Resort. Kind regards from Klagenfurt, Raphaela Außerhofer
4.9
/5
total
C C Carstensen
,
14. October 2024
Location
Cleanliness
Ambiance
Service
Reception
Room
Restaurant
Review:
Very nice location with great service and high quality.
Answer:
Dear guest, thank you for this great feedback. We are happy that you enjoyed your stay with us a lot. It would be a pleasure to welcome you soon again at the Seepark Wörthersee Resort. Kind regards from Klagenfurt, Raphaela Außerhofer
Very nice location with great service and high quality.
Answer:
Dear guest, thank you for this great feedback. We are happy that you enjoyed your stay with us a lot. It would be a pleasure to welcome you soon again at the Seepark Wörthersee Resort. Kind regards from Klagenfurt, Raphaela Außerhofer
3.4
/5
total
Unknown
,
29. September 2024
Location
Cleanliness
Ambiance
Service
Reception
Room
Restaurant
Fitness / Sport
...in the wellness area - our RELAX area
Review:
Switch lights is hard to find . Breakfast is good .
Answer:
Dear guest, thank you for your breakfast. There is one master switch next to the bed. Normally the lights should work when you put the card in the designated box next to the door. We are happy to hear that you especially liked our breakfast. It would be a pleasure to us to welcome you soon again at the Seepark Wörthersee Resort and then convince you to 100%. Kind regards from Klagenfurt, Raphaela Außerhofer
Switch lights is hard to find . Breakfast is good .
Answer:
Dear guest, thank you for your breakfast. There is one master switch next to the bed. Normally the lights should work when you put the card in the designated box next to the door. We are happy to hear that you especially liked our breakfast. It would be a pleasure to us to welcome you soon again at the Seepark Wörthersee Resort and then convince you to 100%. Kind regards from Klagenfurt, Raphaela Außerhofer
5.0
/5
total
Unknown
,
26. September 2024
Location
Cleanliness
Ambiance
Service
Reception
Room
Restaurant
Fitness / Sport
...in the wellness area - our RELAX area
Review:
Very nice breakfast and friendly staff!
Answer:
Dear guest, thank you for this great feedback and the 100%. We are happy that you enjoyed your stay with us a lot. It would be a pleasure to welcome you soon again at the Seepark Wörthersee Resort. Kind regards from Klagenfurt, Raphaela Außerhofer
Very nice breakfast and friendly staff!
Answer:
Dear guest, thank you for this great feedback and the 100%. We are happy that you enjoyed your stay with us a lot. It would be a pleasure to welcome you soon again at the Seepark Wörthersee Resort. Kind regards from Klagenfurt, Raphaela Außerhofer
4.6
/5
total
S
,
23. September 2024
Location
Cleanliness
Ambiance
Service
Reception
Room
Restaurant
Fitness / Sport
...in the wellness area - our RELAX area
Review:
It was very cold in the wellness area (I had to wear bathrobe all the time), also the water in the indoor pool was cold.
Answer:
Dear guest, thank you for your honest feedback. We are sorry that you had the feeling that our RELAX area was too cold. The indoor pool is heated up to 30 degrees. We are nevertheless happy about the high overall score and hope to welcome you soon again. Kind regards from Klagenfurt, Raphaela Außerhofer
It was very cold in the wellness area (I had to wear bathrobe all the time), also the water in the indoor pool was cold.
Answer:
Dear guest, thank you for your honest feedback. We are sorry that you had the feeling that our RELAX area was too cold. The indoor pool is heated up to 30 degrees. We are nevertheless happy about the high overall score and hope to welcome you soon again. Kind regards from Klagenfurt, Raphaela Außerhofer
