Location
Hello Velden! Hello Klagenfurt!
Reviews
from our guests
We can't wait to find out ...
... how you enjoyed your stay.
And we’d love to see it in black and white. No matter where, the main thing is that you speak your mind, so that we know whether we are on the right track. A big thank you in advance! Your feedback won’t just disappear into the endless vacuum of the internet but will instead be used by us to keep improving our service. As partners of Customer Alliance, the ratings portals offer you the highest level of data protection and offer us transparency about our own performance.
Page
of
4.8
/5
total
Eyal Y.
,
26. November 2024
Location
Cleanliness
Ambiance
Service
Reception
Room
Restaurant
Fitness / Sport
...in the wellness area - our RELAX area
Review:
Great location, great hotel, loved the indoor pool and sauna, loved the breakfast. Hotel employees were very friendly and helpful
Answer:
Dear guest, thank you for this great feedback. We are happy that you enjoyed your stay with us. Our team always try to make our guests stay as pleasant as possible. It would be a pleasure to us to welcome you soon again at the Seepark Wörthersee Resort. Kind regards from Klagenfurt, Raphaela Außerhoer
Great location, great hotel, loved the indoor pool and sauna, loved the breakfast. Hotel employees were very friendly and helpful
Answer:
Dear guest, thank you for this great feedback. We are happy that you enjoyed your stay with us. Our team always try to make our guests stay as pleasant as possible. It would be a pleasure to us to welcome you soon again at the Seepark Wörthersee Resort. Kind regards from Klagenfurt, Raphaela Außerhoer
5.0
/5
total
Unknown
,
26. November 2024
Location
Cleanliness
Ambiance
Service
Reception
Room
Restaurant
Fitness / Sport
...in the wellness area - our RELAX area
Review:
We like everything
Answer:
Dear guest, thank you for your feedback and the 100%. We are happy that you enjoyed your stay with us a lot. It would be a pleasure to us to welcome you soon again at the Seepark Wörthersee Resort. Kind regards from Klagenfurt, Raphaela Außerhofer
We like everything
Answer:
Dear guest, thank you for your feedback and the 100%. We are happy that you enjoyed your stay with us a lot. It would be a pleasure to us to welcome you soon again at the Seepark Wörthersee Resort. Kind regards from Klagenfurt, Raphaela Außerhofer
5.0
/5
total
Unknown
,
24. November 2024
Location
Cleanliness
Ambiance
Service
Reception
Room
Restaurant
...in the wellness area - our RELAX area
Review:
/
Answer:
Lieber Gast, vielen Dank für Ihre Bewertung und die 100%. Liebe Grüße aus Klagenfurt, Raphaela Außerhofer
/
Answer:
Lieber Gast, vielen Dank für Ihre Bewertung und die 100%. Liebe Grüße aus Klagenfurt, Raphaela Außerhofer
3.8
/5
total
Alejandro Gustavo García Gamez
,
19. November 2024
Location
Cleanliness
Ambiance
Service
Reception
Room
Restaurant
Fitness / Sport
...in the wellness area - our RELAX area
Review:
I’ve been staying in this hotel for the past 4 or 5 years usually for a week and some time twice a year as this 2024. I do require a room cleaned every day so I hanged the card on the doors knob before 9am every day as the new requirement….and Even That, a couple Of Days when we Returned, In the Night, I Found, The Room untouched… So I Had To Call to claim and All I got was clean towels… I’m Not sure I Will Stay Again If I Have To Be, Dealing With This Situation …. next Time I Will Ask About The Cleaning Service Before. Entering.
Answer:
Dear guest, thank you for taking the time to share your feedback. We truly appreciate your continued loyalty over the past 4 or 5 years, and we are sorry to hear about the issues you encountered with room cleaning during your recent stay. After internal consultation with the team and our documents, we had your room cleaned every day except for one day when you hung out the red card. Please feel free to contact me directly at tanja.kuerbisch@pletzer-resorts.com. For the future we would like you to give us feedback during your stay, so we can respond immediately and clear up any misunderstandings. Thank you again for your valuable feedback, and we hope to welcome you back soon with a much improved experience. Best regards, Tanja Kürbisch Hotel Manager
I’ve been staying in this hotel for the past 4 or 5 years usually for a week and some time twice a year as this 2024. I do require a room cleaned every day so I hanged the card on the doors knob before 9am every day as the new requirement….and Even That, a couple Of Days when we Returned, In the Night, I Found, The Room untouched… So I Had To Call to claim and All I got was clean towels… I’m Not sure I Will Stay Again If I Have To Be, Dealing With This Situation …. next Time I Will Ask About The Cleaning Service Before. Entering.
Answer:
Dear guest, thank you for taking the time to share your feedback. We truly appreciate your continued loyalty over the past 4 or 5 years, and we are sorry to hear about the issues you encountered with room cleaning during your recent stay. After internal consultation with the team and our documents, we had your room cleaned every day except for one day when you hung out the red card. Please feel free to contact me directly at tanja.kuerbisch@pletzer-resorts.com. For the future we would like you to give us feedback during your stay, so we can respond immediately and clear up any misunderstandings. Thank you again for your valuable feedback, and we hope to welcome you back soon with a much improved experience. Best regards, Tanja Kürbisch Hotel Manager
5.0
/5
total
Peter
,
18. November 2024
Location
Cleanliness
Ambiance
Service
Reception
Room
Restaurant
Fitness / Sport
...in the wellness area - our RELAX area
Review:
Perfekt wellnes, Fittnes.
Answer:
Liebe Gäste, vielen Dank für das schöne Feedback. Bis bald in Klagenfurt, Tanja Kürbisch Direktion
Perfekt wellnes, Fittnes.
Answer:
Liebe Gäste, vielen Dank für das schöne Feedback. Bis bald in Klagenfurt, Tanja Kürbisch Direktion
